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Go beyond
simple metrics.

COMMUNITY INTELLIGENCE
EdgeSights tracks both 1-1 and group conversations in one place.
Analyse engagement patterns, sentiment, and behavior clusters with ease.
Image by Kier in Sight Archives

Truly Actionable Data

Have you looked at your data and asked these questions:

?

Should you act?

EdgeSights provides you time-series data gives you a clue whether or not your communications team should take action

2

Who's who in your community?

What do the cliques look like? How can you better deliver communications and help certain segmentations? 

3

Who's the super spreader?

Who are the natural good or bad actors in your network? How can you redeploy them or connect them in such a way that is most beneficial to your community?

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See who's really pulling the strings

Understanding relationships today takes more than surface-level data. 

 

With EdgeSights, you can see how influence flows through communities and how it impacts other members.

This means, you now have a complete picture: key individuals, their relationship 

to one another, and the overall community structure. 

For Large Communities

Our intuitive conversation flow builder gets customers coming back.

Creator-Brand Compatability

 a list of creators based on outreach, brand themes and credibility of influencer. 

Campaign Performance Analytics

potential feedback on what exactly the brand can work on to improve standings. 

Competitive Intelligence

insights on what competitors make use of and which strategies are working for them. 

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For Simple Communities

Our system helps you build thriving communities without the burnout.

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Network Influence & Virality Detection

Identifies which are the viral trends, key opinion leaders and echo chambers 

Social Influence & Public Sentiment

identifies the overall perception of a certain topic/post

Creator-Government Compatability

a list of influencers who may be best suited to support government messaging platforms 

Misinformation & Narrative Control 

Maintains social stability, national security, and public trust by countering false information

Early Warning System

Identifying which topics or trends will explode in the near future.

For Individuals

Solopreuners, consultants, agents and influencers - this is for you.

Community Energy Score

Helps you gauge strength and consistency of your community engagement. Reveals whether your current efforts are sufficient to maintain a vibrant, active community.

Brand Safety & Reputation Management

promoting products / brands that has less controversies surrounding them. 

Content Strategy Optimisation

Identifying what types of content perform well with their Audience

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The engagement stack, at a glance

Built for you to build!

Multi-method
conversations

Intelligent Interactions

Leverage generative AI (ChatGPT and Claude) to create human-like conversations that adapt to user needs

Structured Interactions

Identify potential leads through menu-based exchanges and Q&A flows

Engagement Tools

Character development and smart polls to build retention

Flexible Communication

Host 1-1 chats and group discussions

Seamless Customer Experience

Conversation handoffs with multi-channel and linguistic deployment

Community
Management

Identify Ambassadors

Nurture advocates using our

Develop-Align-Inspire framework

Content Management

Schedule messages, run drip campaigns, create pre-formatted content, and attach files

Onboarding & Structure

Moderate chatgroups with auto-join flows and instant alerts

Chat Moderation

Keep chats productive with keyword and sentiment detection

Community Building

Enable fans to create sub-groups

Agent Marketplace

Calendar Management

Automate scheduling, appointments, and event coordination directly in chat

CRM Integration

Connect customer conversations to your database for easy tracking

Payment Integration

Increase conversions with friction-free e-commerce options

Data Collection

Get insights quick with In-built form and survey builder

...and more!

We're dedicated to growing your community.

Get started on your community journey!

Let us help you!

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